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Answers to Shareholder Questions - Shareholder Meeting '2007

 

2007 Annual Shareholder Meeting Questions Submitted by Email
With Management’s Answers

Rather than answer questions that are similar in context and inquiry, we have chosen to collect them together and try to answer them at one time.

1)   What are management's long and short term goals of increasing shareholder value now that we are debt-free and have our PCI security certification?

2)   How can the PR firm of Nagle & Ferri and our other partners help us get recognized and achieve a more equitable share price in the next year?

3)   Why is it that your quarter by quarter advance in earnings is not matched by an equivalent move in the share price?  I just assume that if you keep; on delivering the goods, one day this will show up in the price of the share.

4)   Given the growth in revenues, why has the stock fallen back to 0.10 a share?  What is needed to move the stock to a higher price?

5)   Can you explain why profitability has thus far eluded us and what is being done differently to fix the problem?

6)   Revenues increased 82% to $633,196 for the quarter ended March 31, 2007 from $348,010 for the first quarter of 2006 and Cost of services was $524,115 and $298,382 for the quarters ended March 31, 2007 and 2006, respectively.  Is this the ratio of revenues to cost of services we should continue to expect?  As this rate how will you ever survive let alone be profitable, although there was no mention of that?

7)   Second question, in your statement we believe that net loss will decrease, does this mean as per yesterdays news release of a record processing 2nd quarter that net will STILL decrease?

a)    Answer: The following from the ASM presentation slide on Strategic Objectives should help with the understanding of some methods of how we plan to improve shareholder value.

·         Growing Transactions Volumes and Associated Revenues

o   To exceed $15MM per month in credit cards processed (resulting in Run Rate Revenues of $4.5MM per year.

o   Sell over 50,000 new Prepaid Card – Celebrity and Corporate Card offerings.

o   Connect the billx Bill Payment platform to at least four new card issuers.

·         Financial Strength

o   Continue to keep Administrative Expenses fixed at or below current levels.

o   Increase sales and transactions to hit lower variable costs for the issuing and acquiring business segments (80% discount for next tier on issuing, and 20% discount available for acquiring).

o   Move more bill payments from checks to electronic transactions ($.60 per check vs. <$.10 per electronic payment).

o   Achieve positive cash flow.

·         Product Delivery

o   Natalie Gulbis Gift MasterCard

o   Billx Prepaid MasterCard and Billx Teen MasterCard (Goal – 2,000 cards issued in 2007 – 2008).

o   Carmen Electra Prepaid MasterCard Bill Payment System (Focused on Unbanked).

·         Enhance Investor Relations and Public Awareness

o   Hire a quality full time Investor Relations firm.

o   Utilize Carmen Electra to draw more awareness to PYDS through the “Win a Date With Carmen”  eBay auction and other events.

·         Growing Through Acquisition

o   Aggressively target complementary business and/or portfolios that will be accretive to PDS.

We believe strongly that once many of these strategic initiatives are completed, we can and will achieve a stronger share price.  However, as we all know, share price is a consideration of many variables.  Buyers and sellers, growth and stability of company, size of company, financial strength of company both in revenue and reserves, cash flow, profitability, and many more.  Buyers and sellers get there through awareness. 

Awareness comes through good IR programs along with strong and real press releases, not hyperbole and fluff.  Good IR programs raise long term retail and institutional interests.  Awareness also is generated by marketing, media coverage, roadshows, customers, shareholders and any other person that shares the PYDS story.

We can’t control the market or the perception in the market.  However we can and should, with the resources we have, utilize the right programs to communicate the health and progress of the company in order gain the market’s interest.  It has been difficult to date to achieve this with any degree of sustainability, but we remain committed. 

However, all the while, we have continued to grow the company with increasing customers, transactions and revenues while administrative costs have been maintained at their historical levels; therefore, our burn rate (cash used in operations) continues to drop.  Thus, our movement toward positive cash flow continues.

Additionally, our margin profile will change as we grow and add new products.  Today, the bulk of our revenue is driven by our credit card processing services.  As that card processing volume continues to grow we will be placed into a different pricing tier by our vendors that will allow us to gain a 20% discount on those processing fees we pay today.  Likewise, as the transaction volume related to the debit cards we issue grows, the same movement in pricing tiers will occur, but the discount there is 80%.  And by virtue of the business model, issuing debit cards is clearly much higher margin than is providing merchants with credit card processing services.  See Slide 19 in the ASM presentation to get an idea of the margins associated with debit cards.  These higher margin products, when delivering higher sales numbers, should result in a decrease in our cost of services as a percentage of revenues.  Clearly this will have a positive impact on our goals of positive cash flow and profitability. Our expectation that net loss will decrease in the second quarter of 2007 means that we expect our net loss to be less than the net loss for the first quarter of 2007.

 

8)   A quote from a recent news release "Our large new insurance industry client," I realize confidentiality and disclosure is the client’s choice.  It seems however that sooner or later it all becomes a matter of public record?  Can quicker disclosure of their identity be negotiated during the contract acquisition phase?

a)   Answer: We have in our contracts the right to create a press release.  However, it must be remembered that we always want to respect the relationship with our customer and if they prefer not to be named publicly for reasons that are important to them, then we try to honor that.  Over the past 8 years, only a few companies have requested their names to be withheld.  This company will have to be disclosed in our annual report on Form 10-KSB for 2007 if they generate more than 5% of our revenues in 2007.  At that level, it is considered to be material and requires disclosure. We expect revenues from this client to exceed 5% of our annual revenues and believe their transaction volume will cause us to reach new record processing levels as early as May.

9)    When should shareholders expect that they will see the first .01 of patent royalty income from the debit/credit card patents PYDS holds?

a)   Answer: What has happened with the Patent without any expense of enforcement on our part and to our benefit, is that the patent has served as a placeholder for prospects to work with us in deference to competitors simply because they want to avoid an appearance of an infringement. The patent has also served as a competitive differentiator and lead generator for those looking to bill payment solutions for their card programs.

We expect to sign actual patent license agreements in conjunction with bill payment processing agreements on a several deals that should close in the next few months.

10) Why do you consider an increase in executive salaries to be a fair expenditure of revenue taking into account the lack of performance in this company achieving profitability?

Answer: The salaries that you are referring to, I assume, are those identified in the employment contracts.  The burden for the company to be able to afford any increases in salaries is on the management team.  If the management team is unable to generate the cash flow to pay the salaries then they won’t be paid the increased level.  There are no increases in salaries scheduled until 2008. Only one employee in the company has had a raise since 2000, and for most of 2005 and a portion of 2006 senior management did not take any salary due to the fact the company needed to preserve its cash. Senior management even took over $100,000 due in cash salary in common stock to help the company preserve cash.   

11) When did Ken Keller, VP of IT, come on board? He's not mentioned on the website as of last week.

a)   Answer: Ken has been with us since the beginning and was in fact a senior member of the Billserv team.  Ken also serves as our General Manager of Billx.com.

12) In a report in April you mentioned a loss of a large account, which would be offset by the acquisition of the big insurance account starting in May.  What was involved in the loss? Was this a Kubra(?) account.?

a)   Answer: I think you may be referring to Online Supplier that we announced via an 8-K filing on November 7, 2006.  The following is excerpted from that filing: On  November  1,  2006,  the  credit card association bank sponsor we utilize to provide merchant  processing  services  to Online Supplier, one of our merchant processing customers,  notified us that they would cease processing credit card transactions  for  Online  Supplier.  This was not a Kubra account.

13) Netspend is a privately held company based in Austin which also has a celebrity debit card which includes Vince Young.  I saw they had some security issues with their card based on a google search.  Have you heard of this company and are there any plans to work with them jointly particularly with security issues?

a)   Answer: Yes, we know NetSpend and have had significant discussions with them in the past.  As of now, we have no plans to partner with them in any business opportunities. 

14) Any chance of getting on the AMEX? If so, any time frame?

a)   Answer: Our goal is to get our stock back to trading on a national exchange as we did when were Billserv and traded on NASDAQ National Market .  As you know, we do not yet qualify for one of the national boards such as AMEX or Nasdaq. However, in anticipation to that move sometime in the future, we have and will continue to maintain our fully reporting status.  By doing so, that will aid our return once all the other requirements are met.  It also provides the most transparency of the company to our shareholders and those that might wish to become shareholders.  Our management team is very familiar with what it takes to move a company from the OTCBB to Nasdaq since we have done it before with Billserv.

15) Payroll Cards are replacing paper checks, tracking, tracing, and cost prohibitive re-issuance methods.   21st. Century Payment Data Systems must become involved with Payroll Card distribution, loading and re-loading.  Question:  What plans (if any) is management considering that will allow us to participate in an EPP&H Payroll Card and reloading arena?

Answer: All our cards are fully capable of participating in the EPP&H Payroll Card and reloading arena today.  Our private label bill payment portals are a perfect fit for any payroll card issuer as well.

16) How long do you think it’ll take to acquire PDS 3rd party processor certification?

Answer: We have acquired this status and are listed on the PCI list of certified third party service providers. See “List of Compliant Service Providers “ at www.visa.com/cisp under the “Quick Links” section.

17) Will Natalie Gulbis Prepaid Cards give card holders discounts on golf or other merchandise?  Do you think plastic celebrity gift & PPD cards can become collectables?

Answer:  We do believe that these types of cards can become collectables.  The value of those cards as collectables will be determined by their own marketplace.  We will be printing the cards without raised embossed lettering which will allow for us to have a much higher quality image on the card.

We are in discussions with golf equipment manufacturers to use the Natalie Gulbis Gift MasterCard for rebates and promotions for their products.  We do have the ability to private label or place a corporate brand on the Natalie Gulbis Gift MasterCard.  Please remember that Natalie already has a relationship with many of the manufacturers in the golf industry.

Since Natalie’s cards will be sold at Popshops and other golf retail locations, it is very possible that those retailers will use the card as a discount/loyalty program.

18) Pacific Gas & Electric launched a “Pilot” program, one that enables utility customers to pay lights, water & gas bills with plastic.  Can Patent #7,021,530 generate “recurring” revenue to PDS, each time utility companies let customers pay for lights, water and gas bills with plastic?

Answer: Most likely that would have to come through from the bill payment provider having paid us for a license or is paying us a royalty.

19) Pay-Per-Ping ™ was announced by Nighthawk Systems.  Can a PDS card and i-Solution meld seamlessly with Pay-Per-Ping endeavors?

Answer:  I am not familiar with Pay-Per-Ping but I assume from the name it is a method that a Nighthawk user could pay Nighthawk on a usage basis rather than a purchase basis.  If that is true, then Nighthawk would need to be able to accept payments via a card of some sort or check.  As long as those transactions were flowing through us, the answer would be yes.

20) MasterCard and Visa are both involved with chip-embedded RF “Pay-Pass” methods.  Can Payment Data Systems’ processing, handling and clearing-house loop keep pace with fast e.transactions, that chip-embedded “Smart-Cards” and “Smart-Phones” will generate?

Answer:  Yes we currently have the ability to both issue cards with chip embedded technology and to process payments at the point of sale with Smart Card/Smart Phones.   We could have chose to embed “PayPass” chips in our Carmen Electra Prepaid  or Natalie Gulbis Gift MasterCard’s.  We elected not to incur the extra costs in card manufacturing at this time.  We can always print new cards with the chip at a later date.

21) The gaming industry uses convenient card methods to verify ID through turn-stiles, while also tracking and tracing money taken-in and paid-out.  Should Payment Data Systems consider a prepaid card endeavor for the lucrative gaming industry?  There’s a $500.00 daily limit on how much a Casino patron can spend in the State.  Coupons are constantly being mailed to residence on a weekly and monthly basis.  This encourages people to patronize certain gaming establishments.  Could Payment Data Systems come up with a card solution cheaper and better than coupons, now that postage has risen again?

Answer:  For internet gambling, PDS and other processors in the U.S. are excluded from participating with gaming institutions.  The legislation passed late last year having to do with the shutdown of offshore gaming by U.S. citizens clearly put a set of legal limits on what we can provide to that industry segment.  Visa and MasterCard specifically exclude those types of transactions along with others they would find to be inappropriate.

For legal gambling, such as in Vegas and similar territories, we have had and are having discussions with Casinos to provide a stored value card for services.

22) Commerce Planet mentions BillX at www.ibillpayonline.com  When will a BillX i-Solution upgrade and get some life?

Answer:  The ibillpay site (and others like it) are live and we expect to implement more private label sites this year.

23) I carry all my insurance cards with me every place I go.  Will the name of the Insurance Company signing on with PDS be announced soon?

Answer:  See Answer to Question 8.

24) I got your e-mail about asking questions...here is the main question - nice revenue growth but still unprofitable.  You double your revenue but show the same loss as last year - where is your breakeven in terms of revenue - I would think you are there or should be.

Answer: Gross profits have grown each year.  SG&A expenses have remained constant and not grown since 2005.  Thus cash flow breakeven is getting much closer.  In 2005 we sold bills.com domain name for $9500,000 and that contributed positively to 2005 earnings.  In 2006 we didn't have any asset sales thus net loss looks higher but it really wasn't when you remove the gain on the sale of bills.com domain name in 2005.

25) What will be your plan to control the day-to-day operating expenses, so that the company can become profitable?

a)  Answer: SG&A Expenses were flat from 2005 to 2006. Costs of services have increased in proportion to revenues. Management has been doing its job keeping expenses under control while increasing sales year over year. In Q4 of 2006 we were just $65,000 short of cash flow breakeven with all cash being generated from normal business activities. We will continue to manage our SG&A expenses closely and work to increase sales each quarter to achieve a cash flow positive scenario.

26) What bothers me most about this situation is seeing it called "progress" by management when revenues have doubled from same quarter last year and yet losses appear to be worse than same quarter last year.

Answer: See answer to question # 24

 

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Payment Data Systems, Inc. © 1998-2007.  Protected by U.S. Patent Number 7,021,530.